Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how Dryer Vent Squad of Katy ("we", "us", "our"), an independently owned and operated franchise of Dryer Vent Squad, Corp., collects, uses, and protects information you provide through this website.
Information we collect
When you submit a quote request form, we collect:
- Your name
- Your phone number
- Your email address, if you provide one
- Any details you include about the service you need
- Technical data attached to your submission, including your IP address, browser user agent, and the date and time of submission
How we use your information
- To contact you about the service you requested
- To schedule, confirm, and remind you about appointments
- To send quotes and follow up on quotes you have requested
- To provide customer support
- To keep a record of your communication consent, as required by telecommunications regulations
SMS text messaging
If you check the consent box on our quote request form, you are agreeing to receive SMS text messages from Dryer Vent Squad of Katy at the phone number you provided. These messages may include appointment scheduling, service reminders, and quote follow-ups.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply, per your mobile carrier plan.
- Reply STOP at any time to opt out of further messages.
- Reply HELP for assistance, or call us at 346-248-4493.
- Carriers are not liable for delayed or undelivered messages.
- Consent to receive text messages is not a condition of any purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers
We use third-party service providers to operate our business, including a customer relationship management platform and a messaging provider that delivers our text messages and emails. These providers process your information only to perform services on our behalf, and are contractually restricted from using it for any other purpose. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services that deliver the messages on our behalf.
Data retention
We retain your information for as long as needed to provide services to you and to comply with our legal obligations, including retention of consent records required by telecommunications regulations.
Your choices
You may opt out of text messages at any time by replying STOP. You may request that we delete or correct your information, or request a copy of the information we hold about you, by contacting us at katytx@dryerventsquad.com or 346-248-4493.
Children
Our services are directed to adults. We do not knowingly collect information from anyone under 18 years of age.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with the date it was last updated.
Contact us
Dryer Vent Squad of Katy
3422 Woodbine Dr
Fulshear, TX 77441
Phone: 346-248-4493
Email: katytx@dryerventsquad.com